Yes, Yes, Yes, they suck BIG TIME.
Here is the scene, A client sent me DD through registered post, office was closed to it remained undelivered and postman gave us a receipt which said collect it from post office between 9.30 – 10.30 AM.
I visit the post office, show them the receipt, they ask me if I have brought my company stamp and my ID card as proof. I show them both and the very next minute the person says “Nahi mil sakta hai abhi” (You can’t get it now) I ask them the reason, I get reply saying post office department does not know if my company exists or not. I was like, what the hell? It is just a registered post not any property paper where you have to check the stuff.
They ask me to send them some letter stating that my company exists and details about company with the address. I will also have to mention in the letter, the name of the person who will come to collect the registered post on behalf of the company. Once I send them the letter, they will send their person to our office to check if my company really exists or not. And this process may take 15 days. It depends upon the person who is going to visit my office. They do not give any timeline.
So after all these things I may get the registered post.
It just pisses me off when they come up with these illogical solutions. I mean why the hell I cannot collect the post if I show them the proof? My company stamp, my ID card? Why in the world I have to send the letter and wait for their person to check if my company exists or not.
It is just so silly and stupid on their part to do things like this.
God only knows when they will improve and have some logical rules.
In your case Indian Postal dept was at their sucking best. 😛
haha… it reminds me the show OFFICE OFFICE on sab and Sahara one channels 😀
also bank people treats us as if they are doing meherbani by serving us…. or they are serving us for no pay …
they also gives us a look that says , “why should i do your work”
Thats why we call it as ‘SMAIL MAIL’ lol
next time remember to ask your clients to address it to you (Deep Ganatra) and not to the company (Web1).
Good solution there!!
Chillax Deep 🙂
Sameer, Great idea!! From next time I will ask my clients to do that only 🙂
juss arived here n it rili cant be pos to leave without comin across smthin hyper funny 😀
india’d tk time.. till then calm down relax 😛
Infact, things have improved somewhat after the advent of courier services. It reminds me of incidents where the letter registration clerks used to be so high handed and rude, that customers used to literally crowe in front of them faced with no other choice.
This is what monopoly may do to us. lets have more choice.
that is why I said I hate to go to post office 😉
The postal department should be winded up.90% workers are irresponsible & corrupt with low IQ.A vigilance inquiry should be setup.
Indian Speed post service is filled with Bunch of Jokers.. Third grade service.. careless about the services providded.. Jerks..
Everytime when I used to send “speedPost Money order” to my parents, which I send every month, it reaches chennai, which is one of a metro city in India, after 4,5 days, where as it suppose to reach within 48 hours, from Mumbai. But for this Speed Post service, the Postal department charges extra charges, but not doing their services. Then what is the use of sending by Speed Post.. They never change their attitude..because no is there to question them.. they should realise/understand. that, they are public servants, working for the public, getting salary from the public money..It is better utilise the services of any courier company.
You are correct regarding their behaviour and the dismal service, however it is a standard protocol procedure to keep a written authority letter authorizing a person to collect reg letters on behalf of a company or firm. Because that has to be shown during quarterly audits and inspections.. Anyway
I agree…. they kept my “speed” post with them for 4 days before dispatching… my form was not accepted … 🙁
Most pathetic service
Department of losers