If you watch MTNL ads on the TV, you will get impressed by the way ads are shown and you feel that they have improved and now it will be very easy to get telephone connection…

But…you are wrong….it is still NOT easy to get a telephone connection….

When you first go to their helpdesk to register phone line, they will talk very nicely and help you…but nightmare is after that….

I registered the telephone line, I needed specific digits in the numbers so I specified the same in the form, the lady asked me to confirm the same with some person….

So I went there, asked for Mr. Deshmukh, got redirected to some person and finally bouncing here and there for 3-4 times, I finally met Mr. More and then he told me to get in touch with Work order department and that was the last stop.

I was happy to hear that she told me, I will get the number with the specific digits I mentioned…..4 days, 1 week, 10 days, 2 weeks….no one came…

So I went to MTNL telephone exchange again to enquire about the status of my connection, again after bouncing back to 2-3 places I landed up at proper place, asked the guy about it, he said good that you came to us today otherwise you might not have got the connection ever, I was wondering what was the thing went wrong, he said our engineers forgot to mention your address in our register of new connection….and I was thinking it was my fault…so he added my address in the register…

In 2-3 days 2 guys came to my office, the guys knew my dad so they were talking to him…they were talking very nicely…and said…getting particular digits in the number might not be a free job…you need to pay some extra to us…

I didn’t want to waste time and didn’t want to go to MTNL office again and again so I decided to pay them…

So a week after that I got the phone line with the number I wanted ïÂ?Å  Paid Rs. 300 to them but I got the number. 😀

So totally it took me almost a month to get the connection (I had applied on 6th September)

Now 2nd part is getting Triband, I had applied for the same along with the phone connection but now the telephone guys asked me to call on some number and tell them that I have got the connection please install Triband at my place..

After trying for a day I finally got through them and was told to call one more number after 10.30AM… 10 minutes left for 10.30…

I hope this is the last time….