This is bad….real bad….

Support people at my current ISP are real real real stupid…they don’t even know their stuff…

I have to call them every month asking them to renew the package and after calling them also they need one more call from me once the package is expired…sucks..(most of the time they forget to renew)

Today they crossed the limits….when our package is expired, temporary IP is assigned to our machine (I use PPPOE)…I asked them…package is not renewed…she still kept on saying, No sir we have renewed it…I told her, temporary internal IP is assigned to me so it means package is expired…

she promptly asked me…Internal IP? I was like…damn you guys work for ISP you should know what it is….she did not understand after my repeated tries…she finally gave up and gave the phone to technical person…I explained him..he said account will be expired by 2 PM..

I called them up at 4 PM coz account was still expired…some other female picked up…and then again damn long story…she couldn’t understand a thing….

she said…sir DC++ nahi chalta…(it doesn’t work on LAN but works on Internet..and she is not aware of that)..I said DC++ kahan se aaya ismein? then she said…sir Aouter mein IP daalo (we call it as Router)

I really got fedup..asked her to give it to technical person..and guess what…he was also like her…he asked me to check few settings…i said..dude check your settings..i can use other temporary account here and only mine doesn’t work..so something wrong has to be from your side…

Suddenly…miracle….and it started…they also did not know how but whatever….it started that is more important to…

The main ISP should give some training to these local service providers so they don’t act so stupid..

btw I am using Exatt Net..very good net connection…but the only bad thing is….local service provide…they suck big time…

Deep

Life